Overview

• Starbucks mobile app users faced disruptions due to a Microsoft cloud services outage.
• Baristas had to process orders manually, leading to longer wait times and temporary store closures.
• Starbucks acknowledged the issue and is working to restore mobile ordering capabilities quickly.
• Social media saw an influx of complaints from both customers and employees dealing with the outage.
• Some Starbucks locations experienced significantly increased foot traffic as a result.