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Global IT Outage Disrupts Air Travel, Thousands of Flights Canceled

Delta and United Airlines face significant operational challenges as they work to recover from a widespread computer failure affecting millions of devices.

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Travelers at George Bush Intercontinental Airport (IAH) in Houston, Texas, US, on Saturday, July 20, 2024. Airlines around the world experienced disruption on an unprecedented scale after a widespread global computer outage grounded planes and created chaos at airports. Photographer: David Paul Morris/Bloomberg via Getty Images

Overview

  • Delta offers double pay to flight attendants to help staff flights amid ongoing disruptions.
  • Over 46,000 flights delayed and more than 5,000 canceled due to the IT outage.
  • Travelers are not guaranteed compensation for delays under current regulations.
  • CrowdStrike blames a defect in a Windows update for the global outage.
  • Airlines issue waivers and rebooking options to affected passengers.