Overview
- Cloudflare confirmed a global service degradation on Nov. 18, advising that users might see elevated errors while it investigates.
- The company reported Access and WARP recovered to pre-incident error levels after changes, with other products still being assessed.
- Major platforms were intermittently unavailable, including X, ChatGPT, Spotify, Canva and games such as League of Legends.
- Many affected sites showed HTTP 500 errors or messages like “please unlock challenges.cloudflare.com,” preventing normal access.
- The root cause was not disclosed; reports referenced scheduled maintenance at an SCL data center and other theories without confirmation.