Overview

• OpenAI confirmed a global service disruption affecting ChatGPT, Sora and its APIs early on June 10 and reported elevated error rates and latency.
• Downdetector data showed user complaints climbing from around 3 a.m. ET to a peak of over 1,300 reports by mid-morning across the US, India and the UK.
• Free ChatGPT accounts experienced higher failure rates than paid or enterprise subscriptions, with some paid users maintaining uninterrupted access.
• Many users encountered messages like “Hmm…something seems to have gone wrong” and “A network error occurred,” disrupting workflows and research tasks.
• The outage prompted a flurry of social media reactions, with memes and posts underscoring how deeply people rely on AI tools in daily life.