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Global ChatGPT Outage Disrupts Thousands of Users

OpenAI is investigating elevated error rates that have left free ChatGPT users locked out after error reports surged.

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Woman using a mobile phone with ChatGPT on the screen.

Overview

  • OpenAI confirmed a global service disruption affecting ChatGPT, Sora and its APIs early on June 10 and reported elevated error rates and latency.
  • Downdetector data showed user complaints climbing from around 3 a.m. ET to a peak of over 1,300 reports by mid-morning across the US, India and the UK.
  • Free ChatGPT accounts experienced higher failure rates than paid or enterprise subscriptions, with some paid users maintaining uninterrupted access.
  • Many users encountered messages like “Hmm…something seems to have gone wrong” and “A network error occurred,” disrupting workflows and research tasks.
  • The outage prompted a flurry of social media reactions, with memes and posts underscoring how deeply people rely on AI tools in daily life.