Overview
- See Tickets confirmed Thursday that an internal administrative error sold more coach-package bookings than there were coach seats for specific departures.
- Bookings for affected customers will be automatically changed to general-admission tickets and the coach fare refunded to the original card unless the buyer requests to retain their coach seat by 31 October 2026.
- The company has told customers the mistake will not affect festival deposits and that the usual balance payments will be payable in April as normal.
- Converting coach tickets to general admission changes travel rules because coach-package holders must board their assigned coach or risk being denied entry, so some ticketholders will need to rearrange travel plans or seek a seat in the limited coach allocation.
- Fans who still lack tickets should plan to try the spring 2027 resale for unwanted or unpaid-for tickets while organisers prepare the festival at Worthy Farm for 23–27 June 2027 and keep the lineup announcement for later in the season.