Particle.news
Download on the App Store

Giga Raises $61 Million to Scale Real-Time Voice AI for Enterprise Support

The San Francisco startup plans to accelerate large‑company rollouts, with options designed for compliance in healthcare and finance.

Overview

  • Redpoint led the Series A, with Y Combinator and Nexus Venture Partners participating.
  • Giga says its agentic system deploys in under two weeks and uses a unified orchestration layer to listen, reason, query data and respond in under half a second.
  • The company reports millions of monthly calls handled for clients including DoorDash, Postman and Capital.com, with DoorDash citing fewer escalations and faster resolutions.
  • For regulated industries, Giga offers on‑client cloud deployments using open‑source models, which it says limit vendor access to sensitive data.
  • Following the funding announcement, the founders faced racist online trolling that drew public pushback from supporters.