Overview
- The Gig & Platform Service Workers Union said about 35,000 workers stayed offline on January 26, including roughly 8,000 in Delhi, spanning delivery, ride-hailing, home services, logistics and e-commerce.
- Workers allege arbitrary ID blocking, opaque ratings and income insecurity, and women report harassment and safety risks followed by punitive deactivations.
- Physical demonstrations are planned for February 3 at multiple locations, with a Delhi rally slated at Jantar Mantar.
- Urban Company denied allegations of unfair blocking practices and said the action did not disrupt its services.
- Quick-commerce firms have dropped “10-minute” delivery tags without a formal government order as talks continue, including Zepto’s CEO meeting the labour minister, and draft rules propose a 90-day work threshold for accessing certain benefits.