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1h ago

Gig Workers Strike Nationwide As Zomato, Swiggy Boost Payouts To Keep New Year’s Deliveries Flowing

Unions report mass participation with core disputes over pay, ultra‑fast delivery targets and algorithmic penalties still unresolved.

Zomato and Swiggy have reportedly offered increased incentives to their delivery partners as a standard practice during festive seasons.
The union has placed five key demands before platform companies.
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The strike is expected to impact delivery services across several cities.

Overview

  • TGPWU and IFAT said over 1.7 lakh app‑based workers joined the Dec. 31 action by logging off or curbing work.
  • Zomato offered ₹120–₹150 per order from 6 p.m. to midnight and projected up to ₹3,000 in daily earnings, with penalties on denials and cancellations temporarily waived as a festive protocol.
  • Swiggy advertised peak‑hour earnings up to ₹2,000 and up to ₹10,000 across Dec. 31–Jan. 1 to ensure rider availability.
  • Service impact was uneven, with reports of largely uninterrupted operations in several cities due to incentives and localized disruptions where protests persisted.
  • Workers demanded removal of 10‑minute delivery models, restoration of earlier payout structures, social security and protection from ID blocking, as Telangana announced approval of a Gig and Platform Workers Welfare Bill for 2025.