Overview
- Delivery timelines slipped and some orders were cancelled on platforms such as Swiggy, Zomato, Zepto, Blinkit, Amazon and Flipkart, with disruptions pronounced in parts of Gurugram and varied across Delhi-NCR and other metros.
- Union organisers reported roughly 40,000 participants nationwide and claimed 50–60% order delays, while some coverage described participation as uneven by city.
- Workers pressed demands including fair pay, withdrawal of ‘10-minute delivery’ targets, better insurance and safety gear, transparent incentives, and an end to arbitrary ID blocking.
- Unions alleged intimidation during protests, including blocking of leader accounts, as companies sought to blunt disruptions using third-party couriers such as Shadowfax and Rapido, spot incentives and temporary ID reactivations.
- The actions follow newly implemented labour codes that require aggregator contributions to gig worker social security, which unions say remain insufficient as they prepare a potentially larger strike on December 31.