Overview

• Deutsche Post’s ZzV cash service will cease at the end of 2025, and from December pensions must be sent to a bank account with transfers remaining free for recipients.
• Roughly 3,300 people still using cash pickup are being sent final reminders, and the required form for non-cash payment is available on the Rentenservice website or by phone for submission to the Berlin address.
• Pensioners unable to open a standard account can request a Basiskonto that typically costs about five to ten euros per month, or they may designate a trusted person’s EU/SEPA account.
• New PSD3 name‑to‑IBAN checks begin in early October for individual transfers, but the Deutsche Rentenversicherung has opted out for bulk payments so pension transfers continue even if names differ slightly.
• Authorities label online claims of halted payments as false and note that any short interruption due to missing account details will be resolved with retroactive credit once information is provided.