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Germany Sees Sharp Decline in Traditional Phone Calls as Internet-Based Communication Dominates

New data from Bundesnetzagentur highlights the ongoing shift from classic telephony to internet-driven audio, video, and messaging services, fueled by record mobile data usage and 5G expansion.

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Overview

  • Outgoing mobile phone call minutes in Germany fell from 163 billion in 2021 to 145 billion in 2024, according to Bundesnetzagentur.
  • Landline telephone usage saw an even steeper decline, dropping from 104 billion minutes in 2020 to 57 billion minutes in 2024.
  • Audio calls via messaging apps like WhatsApp, Signal, and Threema surged from 121 billion minutes in 2022 to 197 billion minutes in 2024.
  • Video call usage also rose significantly, increasing from 143 billion minutes in 2022 to 184 billion minutes in 2024.
  • Instant messaging reached a record 902 billion messages sent in 2024, up 11 billion from the previous year, driven by growing reliance on digital communication platforms.