Overview
- The Federal Office of Justice has activated the Klageregister for the Verbraucherzentrale NRW Abhilfeklage filed at the Higher Regional Court in Hamm (Az. I-13 VKl 1/25).
- Eligible Prime customers can register free of charge, typically until three weeks after the final oral hearing, and can precheck eligibility via the consumer group’s online Klage‑Check.
- The claim targets Amazon’s 2022 Prime price increase imposed without explicit consent, and successful participants could currently recover up to about €60 each, potentially more with interest over time.
- Lower courts in Düsseldorf held Amazon’s price‑adjustment clause invalid, but the decisions are not final because Amazon has lodged a revision with the Federal Court of Justice; the Hamm court has not set a hearing date.
- Amazon rejects the allegations, saying customers were transparently informed and could cancel at any time, and a separate case by Verbraucherzentrale Sachsen challenges advertising changes on Prime Video.