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Germany Opens AI Act Helpdesk as Firms Demand Two-Year Pause

The launch aims to ease AI Act compliance for smaller businesses during growing calls from industry leaders for a two-year suspension of enforcement.

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Overview

  • Germany’s Bundesnetzagentur has activated its KI Service Desk, featuring interactive tools like a Compliance Compass and expert guidance for SMEs and startups on EU AI Act rules.
  • More than 40 European executives, including leaders from Mercedes-Benz and Lufthansa, signed an open letter urging the EU to freeze core AI Act deadlines by two years for both general-purpose and high-risk systems.
  • The European Commission is set to issue a voluntary code of conduct for foundational AI models by August, establishing standards for transparency, security and risk management.
  • Tech CEOs report that AI solutions now perform 30 to 50 percent of tasks in areas such as coding and customer service, highlighting the technology’s growing role in the workplace.
  • Policymakers and analysts are piloting generative AI in public administration to streamline processes—from automated form-filling to the prospect of company registration in 24 hours.