Particle.news

Germany Mandates Visible Online Revocation Button Starting June 19, 2026

The measure aims to make reversing online purchases as simple as ordering by requiring an always-available revocation control across consumer remote contracts.

Overview

  • The Bundesrat approved amendments that will embed an electronic revocation function in § 356a BGB, covering contracts concluded online.
  • The rule applies to B2C distance contracts for goods, services, and financial products, including deals made via third‑party platforms, and it does not cover B2B transactions.
  • Sellers must display a clearly labeled control such as “Cancel purchase” or “Revoke contract” that remains easy to find and available throughout the 14‑day statutory period.
  • Providers may not impose extra hurdles such as forced account registration or app downloads, and they must promptly acknowledge receipt of a revocation, for example by email.
  • Implementation requires new UI and backend flows plus updated legal texts, with unresolved questions on visibility standards and order matching for non‑logged‑in users and potential exposure to fines or competitor warnings.