Overview

• The German Federal Ministry of Justice has introduced an online portal to streamline passenger compensation claims under EU regulations.
• Passengers can use the platform to check eligibility, estimate compensation amounts, and file claims digitally at seven courts near major airports, such as Frankfurt and Hamburg.
• To file claims, users must create an account on 'Mein Justizpostfach' with an online ID and BundID credentials.
• The portal is part of a pilot project aimed at modernizing Germany's justice system and reducing the burden of frequent, similar cases on courts.
• Passengers filing claims independently must pay court fees upfront and may face additional costs if their claims are unsuccessful.