Overview
- A surge of complaints cites unauthorized €89.90 withdrawals labeled “Megatipp Emergency Call Services” with the reference “vorsorge-karte.com.”
- The Verbraucherzentrale says affected customers often reported prior unsolicited phone calls, though the source of their banking data remains unclear.
- Banks typically do not verify SEPA mandates before processing, and customers can reclaim funds within eight weeks or up to 13 months for unauthorized debits.
- Police are tracing payment flows and report that cooperation from Maltese authorities is required, which could slow outcomes.
- Consumer advocates provide template letters to dispute the charge and list Megatipp Ltd., Turbinenstraße 7, 70499 Stuttgart, as the contact address.