Overview

• GKV-Spitzenverband chief Oliver Blatt called for one digital entry point, potentially via a health insurer app, to collect symptoms with structured questions and advise on the appropriate care setting.
• The system would enable direct booking at a GP practice and allow electronic referrals to specialists with clearly visible free appointment slots.
• A share of outpatient appointments would be published on a neutral platform so distribution follows medical urgency rather than private or statutory insurance.
• Blatt said urgent medical needs must still receive appointments and that non-digital access, such as by telephone, would remain available.
• The idea dovetails with the coalition’s planned GP-first model and term guarantee, though operational design and capacity questions are still unresolved.