Overview
- Eighteen percent of German companies with 20 or more employees still use fax machines, down from 33% in 2023 and 30% in 2024.
- All surveyed firms now use email regularly; nearly all employ smartphones (94%) as well as landline phones (93%) for communication.
- Videoconferencing and messenger services are used regularly by two-thirds of companies, reflecting growing adoption of digital collaboration tools.
- More than half of companies (53%) report employee skepticism toward AI, with three-quarters (75%) waiting to see peer experiences before implementing the technology.
- Bernhard Rohleder, CEO of Bitkom, warns that postponing AI adoption risks firms losing their competitive edge and urges immediate implementation and workforce training.