Overview
- Fraudsters deploy SMS and email phishing claiming undeliverable DHL parcels due to incomplete address details and include links to fake websites
- Links direct victims to professional-looking counterfeit pages designed to harvest personal and financial information or install malware
- Phishing messages often use generic greetings, obscure sender addresses and urgent deadlines to pressure recipients into responding
- Verbraucherzentrale cautions that genuine delivery services never request personal data via messages and recommends checking parcel statuses only on DHL’s official site or app
- Recipients are advised to forward suspicious messages with sender details to phishing@dhl.com and to delete or ignore unsolicited notifications