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German Customers Face Escalating Phishing Campaigns Targeting Banks and Online Services

Authorities caution that urgent-looking emails from fake Klarna, Microsoft or Telekom addresses are designed to steal login details, prompting fresh consumer warnings.

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Overview

  • Recent campaigns have targeted customers of more than ten organizations including Sparkasse, ING, Postbank, Targobank, DKB, N26, Deutsche Bahn and DHL with deceptive emails.
  • Phishing messages often use generic salutations, spelling mistakes and urgent prompts to confirm account details or reset passwords via suspicious links.
  • In Recklinghausen, a senior citizen handed over their bank card to fraudsters posing as Sparkasse staff, leading to unauthorized withdrawals and a police probe.
  • Security experts emphasize that legitimate banks and service providers never request sensitive information by email and urge verification through official apps or websites.
  • Consumers who suspect they have been targeted should immediately change passwords, contact their provider and report the incident to authorities to limit losses.