Overview
- On December 3, 2025, the Verbraucherzentrale Niedersachsen issued an abmahnung to Telekom Deutschland and demanded a cease-and-desist declaration.
- The complaint centers on a prominent magenta warning that asks “Are you sure you want to risk this?” and lists supposed consequences of canceling.
- The listed risks include losing one’s phone number, poor reception, technical limitations, and high costs abroad, which the group says are misleading.
- Consumer advocates cite German law guaranteeing number portability and the EU Roaming Regulation prohibiting extra intra‑EU roaming charges as evidence the warnings are inaccurate.
- The design is characterized as a prohibited dark pattern under the Digital Services Act, and the group vows further legal steps if Telekom does not comply, with no public response from the company reported.