Overview

• A nine-month Microsoft Research study of over 200,000 Copilot interactions produced an AI Applicability Score to quantify how much of each profession’s routine tasks can be automated
• Interpreters and translators, historians, passenger attendants, sales representatives, writers, customer service agents, CNC programmers, telephone operators, travel agents and radio presenters top the list of occupations most vulnerable to generative AI
• Emergency medical technicians, social workers, construction supervisors and masseurs rank among the least exposed roles because they demand immediate critical decisions, human empathy and physical presence
• Microsoft emphasizes that AI will reshape job functions rather than eliminate positions outright and recommends that workers develop creativity, empathy and strategic decision-making skills to stay relevant
• Bill Gates and other experts point out that fields such as biology, renewable energy and AI development remain safe from full automation due to their need for complex reasoning and high levels of human interaction