Overview
- The metric, based on over 200,000 Copilot interactions rated by users over nine months, quantifies the share of tasks in each occupation that generative AI can perform.
- Language-based and customer-facing roles such as interpreters, translators, sales representatives and writers rank among the ten most vulnerable U.S. professions.
- Jobs demanding human judgment, empathy or manual dexterity—like emergency medical technicians, social workers and construction supervisors—are among the least exposed.
- A Zety survey finds that 72% of U.S. Gen Z workers expect AI to eliminate entry-level roles within five years and 65% doubt university degrees will shield them from automation.
- Microsoft and experts emphasize that AI will transform rather than replace work, prompting calls to master AI tools alongside human-centered skills.