Overview
- Investigators are examining suspected insider assistance after the final internal door showed no forced-entry marks and the perpetrators appeared to use access credentials and specialized knowledge.
- Procedural questions center on two fire alarms during the break-in, an initial response that may not have fully checked key areas, and a security system that did not trigger during prolonged drilling.
- Nearly all of the approximately 3,250 safety-deposit boxes were opened after intruders reached the vault by drilling through a steel‑concrete wall from a neighboring garage or archive area.
- Police describe the damage as a mid double‑digit million euro amount, while some media and customer claims suggest totals could exceed €100 million, with all figures still provisional.
- Authorities warn of phone scams targeting affected customers, and consumer groups urge documenting contents and reviewing or increasing insurance rather than emptying boxes, noting typical coverage caps near €10,000 per box and far lower limits for cash.