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Gearbox CEO Reaffirms No‑AI Rule After ChatGPT Post Draws New Scrutiny Over Borderlands Patch Notes

The episode underscores mounting player distrust over generative tools at large studios.

Overview

  • Borderlands 4 players questioned the April 30 patch notes after repetitive, generic lines and errors such as using “acid” instead of the game’s “Corrosive” term.
  • Randy Pitchford posted a ChatGPT‑generated “selfie” on Sunday that included a whiteboard with phrases like “Borderlands 4,” which fueled fresh concern about AI use.
  • Following Monday’s backlash, Pitchford said Gearbox bans AI from any work that customers could see and said he does not use AI for his job.
  • He added that he made the image on his personal phone rather than work systems and said the patch‑note mistakes were human errors, not AI output.
  • The flap spotlights wider industry testing of generative AI, and Take‑Two’s interest in the tech has put extra scrutiny on Gearbox’s stance and communications.