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GE HealthCare and Humana Announce Health System Tie-Ups to Co-Develop AI Ops Tools and a Payer–Provider Data Exchange

Frontline co-design sits at the center of both efforts.

Overview

  • GE HealthCare is partnering with The Queen’s Health System and Duke Health to build a cloud-first CareIntellect SaaS that uses AI and predictive analytics to recommend real-time operational actions.
  • The forthcoming GE application will draw on insights from roughly 500 hospitals and 55,000 beds using Command Center to support decisions on bed demand, staffing, and equipment.
  • Queen’s reports measurable gains from Command Center, including a 41% reduction in emergency department length of stay, a 1.07-day drop in overall length of stay, a 22% rise in transfer admissions, and about $20 million in first-year savings.
  • Humana and Providence are launching a secure data exchange, with the first phase—automated member attribution for Humana Medicare Advantage members—going live in October.
  • The Humana–Providence initiative aims to deliver clinician-facing insights with strong privacy protections, reduce administrative burden, and reflects commitments tied to national interoperability priorities.