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Gallup Study Finds 60% of U.S. Workers Lack Quality Jobs

The index assesses five dimensions to link job design to worker wellbeing.

Overview

  • The Gallup-led American Job Quality Study surveyed more than 18,000 workers and counts a job as quality if it meets minimum thresholds in at least three of five areas.
  • Young adults ages 18–24 are least likely to hold a quality job at about 29%, with notable gaps for women and for Black, Hispanic, multiracial and MENA workers compared with men and White or Asian workers.
  • Large shares report limited say over working conditions and unstable schedules, with roughly 62% lacking predictable hours.
  • Non‑W‑2 workers were more likely than W‑2 employees to meet the study’s quality thresholds, reflecting greater autonomy in key dimensions.
  • Researchers highlight low‑ or no‑cost steps for employers such as predictable scheduling, mentorship and career development, and stronger mechanisms for worker voice.