Overview

• Funcom will reimburse lost vehicles, gear, and materials to affected players via the in-game Claim Rewards tab by week’s end.
• The studio has overhauled internal development and communication processes to avoid unintended patch rollouts.
• New protocols across client and server layers and ongoing penetration testing aim to close exploit vectors.
• Hundreds of accounts have already been banned for cheating and further waves of bans are planned.
• Funcom is addressing a backlog of support tickets related to earlier bug-related losses while expanding customer service capacity.