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Full 2010 iPhone 4 ‘Antennagate’ Q&A Appears Online

The 47-minute clip shows Steve Jobs, Tim Cook and Bob Mansfield answering reporters, raising fresh questions about how a session Apple never released ended up on YouTube.

Overview

  • A 47-minute recording of the question-and-answer portion of Apple’s July 16, 2010 iPhone 4 press event has been posted to YouTube by the channel Sir Mix-A-Lot Rare Music and is being circulated by tech sites.
  • The footage captures Steve Jobs’s prepared remarks followed by extended on-stage answers from Jobs, then-COO Tim Cook and hardware chief Bob Mansfield as reporters pressed them on the phone’s antenna and signal problems.
  • In the Q&A Jobs defended the iPhone 4’s antenna design, called some reactions “overblown,” declined to apologize for investor losses, and Apple described consumer remedies such as free bumper cases and full refunds for dissatisfied buyers.
  • The session also documents Apple engineers visiting customers’ homes to investigate reception issues and reporters asking about a possible recall, but the exact source and chain of custody for the newly surfaced video remain unclear.
  • The clip fills a long gap in the public record of Antennagate and offers historians and users a direct look at Apple’s crisis messaging and decisions at the time, which still shape how people recall the episode today.