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FTC’s Prime ‘Dark Patterns’ Case Against Amazon Goes to Jury Trial in Seattle

The FTC is pursuing penalties under a law that requires clear consent for online subscriptions.

Overview

  • Jury selection and opening proceedings began in U.S. federal court in Seattle under Judge John Chun, with a trial expected to run about four weeks.
  • Regulators allege Amazon steered customers into Prime during checkout through manipulative design and hid price and auto‑renewal details in small print.
  • The complaint says Amazon made cancellation onerous through a multi‑page flow nicknamed “Iliade,” described as four pages, six clicks and 15 options.
  • Court filings cite internal records indicating Amazon knew of widespread unsolicited Prime enrollments and resisted changes that could reduce them.
  • The FTC seeks sanctions, consumer restitution and injunctions under ROSCA, while Amazon argues the rules are ambiguous, processes have been improved and some claims are outdated; Prime revenue was cited at about $25 billion annually.