Overview
- Orders went to seven firms: Alphabet (Google), Meta (and Instagram), OpenAI, Snap, xAI and Character.AI.
- The agency seeks records on safety testing for minors, data collection and sharing, monetization of engagement, output generation, character approval and COPPA compliance.
- Commissioners voted 3–0 to launch the market study, which is not a law‑enforcement action but can inform future cases or policy.
- Character.AI and Snap pledged cooperation, OpenAI said it will engage and highlighted safeguards and planned parental controls, while Meta declined to comment.
- The inquiry follows lawsuits tying chatbots to teen suicides and recent changes by OpenAI and Meta that add crisis routing, parental controls and restrictions on sensitive topics for teens.