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FTC Finalizes $145 Million Settlements with MediaAlpha and Assurance IQ Over Deceptive Health Insurance Marketing

The FTC’s unanimous order under the Telemarketing Sales Rule bars misleading health plan solicitations to protect consumers from aggressive robocalls.

Prudential Financial Inc logo is seen displayed in this illustration taken, April 10, 2023. REUTERS/Dado Ruvic/Illustration/File Photo
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Overview

  • MediaAlpha will pay $45 million and Assurance IQ $100 million under binding agreements approved on August 7 by a 3-0 FTC vote.
  • The orders prohibit misrepresentations about plan benefits, including coverage of preexisting conditions, network access and absence of caps, under the FTC Act, TSR and TCPA.
  • FTC investigators found both firms harvested personal data to fuel nuisance robocalls that inundated consumers seeking health coverage.
  • Regulators describe the settlements as part of a systematic effort to curb unlawful lead-generation in the healthcare marketplace.
  • Assurance IQ, which Prudential acquired in 2019 and shuttered after a $21 million TCPA settlement in 2024, now faces strict marketing bans while Prudential remains liable.