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FTC and Seven States Sue Ticketmaster, Live Nation Over Bots and Hidden Fees

Filed in California, the complaint details alleged TradeDesk support for resellers plus billions in mandatory charges.

Overview

  • The FTC alleges Ticketmaster let brokers bypass purchase limits using thousands of fake accounts and its TradeDesk tool to facilitate large-scale resales.
  • The agency says mandatory fees added at checkout reached up to 44% and totaled $16.4 billion between 2019 and 2024.
  • Regulators cite $82.6 billion in consumer spending on Ticketmaster-distributed tickets in that period and a market share near 80% for major venues.
  • The case seeks penalties under the BOTS Act of up to $53,000 per violation along with consumer remedies, with seven states joining the filing.
  • The lawsuit proceeds alongside the DOJ’s 2024 antitrust case against Live Nation, following a March executive order by President Trump to strengthen BOTS enforcement.