Freshworks Lifts Outlook After Q3 Beat, Guides Q4 Revenue Above Wall Street

Overview

• The company projected fourth-quarter revenue of $217 million to $220 million, with the midpoint topping the LSEG analysts’ average of $216.5 million, and guided adjusted EPS of 10 to 12 cents versus a 10-cent consensus.
• Third-quarter revenue reached $215.1 million and adjusted EPS came in at 16 cents, both ahead of expectations, prompting a raise to full-year revenue and adjusted profit-per-share outlook.
• Consolidated net loss narrowed to $4.7 million, an 84% year-over-year improvement, as revenue increased 15.3% from the prior year.
• CEO Dennis Woodside said about half of the quarter’s large deals included a Device42 component, noting the largest Device42 deal to date with a major U.S. sporting goods manufacturer.
• Customers contributing more than $5,000 in ARR rose 9% year over year to 24,377, and the company signaled 12%–13% fourth-quarter revenue growth with about 16% growth for full-year 2025.