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French Bistro Charges €15 Per Guest for Reservation Changes

The rule was introduced to combat frequent booking errors that disrupted service at the 20-seat Amboise eatery.

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Overview

  • L’îlot owner Olivier Vincent announced on Facebook that parties not matching reserved guest numbers will incur a €15 surcharge for each missing or additional diner.
  • The fine was prompted by repeated booking adjustments and no-shows that have challenged the small restaurant’s scheduling and staff planning since the COVID-19 pandemic.
  • The Facebook post reached over 27,000 views within 24 hours and drew mixed feedback from patrons concerned about emergencies and supporters praising accountability.
  • Vincent stressed that with widespread mobile phone use diners have ample opportunity to notify the restaurant of changes in head count.
  • L’îlot, a 20-seat venue in Amboise known for its inventive gourmet plates, maintains a 4.7-star Google rating despite the debate over its new policy.