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Fraudsters Exploit WhatsApp to Impersonate Hotels Using Stolen Booking Data

Experts warn travelers to verify reservation messages through official booking sites to avoid sophisticated WhatsApp phishing scams.

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Overview

  • This month fraudsters shifted from email and SMS to WhatsApp to target vacationers with messages containing accurate booking details that mimic hotel communications.
  • They employ psychological pressure, warning of canceled reservations unless victims respond immediately.
  • Embedded links direct users to fake sites designed to harvest sensitive personal and financial information.
  • Earlier breaches at booking platforms and mobile banking malware campaigns supply scammers with reservation data.
  • IT experts advise travelers to use only official platform channels, verify messages by calling hotels directly and never click on unsolicited links.