Overview
- The app is now available to all people affiliated with French social security across metropolitan France and overseas as of November 18, 2025.
- Patients present their credentials via QR code or NFC during consultations and at pharmacies to enable streamlined billing and reimbursement.
- Users can onboard either through the France Identité app or by submitting ID photos and a short facial video, which are checked by human operators, with validation potentially taking up to 48 hours.
- The physical card remains valid and users are advised to keep it because provider equipment is still uneven, with about 60% of pharmacists and roughly 20% of general practitioners having used the dematerialized card at least once.
- Assurance Maladie is supporting adoption with up to €280 for physician equipment, the app contains only reimbursement data and requires device unlock or biometrics, and about 1.8 million activations preceded this expansion to roughly 28 million newly eligible people.