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France Bans Unsolicited Telemarketing Calls

Companies must obtain prior, revocable consumer consent and face heavy per-call penalties to curb intrusive and fraudulent sales calls.

Overview

  • The law took effect on Tuesday, August 11, 2026, and makes it illegal to phone a consumer for commercial purposes without their prior consent.
  • Consent must be free, specific, informed and revocable at any time, and companies must say who they are, why they want consent and how long they will use it.
  • Fines apply per illegal call and can reach €75,000 for individuals and €375,000 for companies, with higher penalties for deceptive sales practices under other rules.
  • Enforcement will be led by the DGCCRF, consumers can report breaches through a government channel, and authorities point to a recent €6.9 million fine on an Ireland-based firm as a cross-border precedent.
  • The change replaces France’s do-not-call list after years of consumer complaints and could reduce nuisance calls but may not stop fraudsters who use spoofed numbers or automated voices.