Overview

• The recall, announced June 23, covers 197,432 US-market Mustang Mach-E SUVs from model years 2021–2025 due to a software fault in the 12-volt battery system.
• Ford will send mail notifications starting June 23, and dealers will install the free update to the powertrain and diagnostic control modules.
• Low battery voltage below 8.4 volts can render electronic door handles inoperable, potentially trapping back-seat passengers unable to use manual releases.
• Owners may spot warning signs such as a 'system off to save power' message or a blank Sync infotainment display when exiting the vehicle.
• No injuries have been reported despite multiple lockout incidents, and the recall also affects about 120,000 Mustang Mach-Es outside the US.