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Ford Recalls 197,000 Mustang Mach-E EVs Over Door-Latch Glitch

Owners have started receiving notifications to schedule free software updates at dealerships to fix the low-battery door latch malfunction.

In this Thursday, Aug. 15, 2019 file photo, cars are seen for sale at the Ford dealership in Manchester, N.H.
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Overview

  • The recall covers 197,432 Mustang Mach-E vehicles in the United States and about 120,000 units overseas from model years 2021 through 2025.
  • A software flaw in the Powertrain Control Module and Secondary On-Board Diagnostic Control Module C can prevent electronic door latches from unlocking when battery charge is low, posing a risk of trapping rear-seat occupants.
  • Ford reports no injuries linked to the defect but acknowledges that some drivers and passengers have experienced involuntary lockouts.
  • Letters began going out on June 23 instructing affected owners to visit authorized dealers for free software updates to address the malfunction.
  • This recall follows a separate May action that covered over one million Ford and Lincoln vehicles for a rearview camera software issue, highlighting a series of safety-related software fixes at the company.