Overview

• The December 23 Gatwick–Sharm El Sheikh flight diverted to Venice after reports that passengers and some cabin crew became unwell.
• Italian firefighters in full protective gear boarded with breathing apparatus and testing devices, with footage showing a passenger taken off on a gurney.
• Passenger Melanie Wells describes crew collapsing and fears of toxic fumes, though no cause has been confirmed.
• British Airways says the diversion was a precaution due to a technical issue, engineers found no evidence of fumes, and the aircraft returned to service the next day.
• After an eight-hour delay in Italy the flight went back to Gatwick before reaching Egypt the next morning, and BA has offered £2,130 in compensation that Wells says excludes £500 for lost accommodation.