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Flipkart Unveils AI Revamp, Video Commerce and Fintech Upgrades Ahead of Big Billion Days

The Tech Day rollout signals a platform-first pivot toward personalized discovery, creator-led shopping, faster delivery, new loyalty economics.

Overview

  • The refreshed app adds AI-powered semantic search, a trend-aware homepage, cleaner product pages and The Feed for infinite scroll product discovery.
  • Video-led commerce expands through Creator Cities studios in Mumbai, Bengaluru and Gurugram and a remote onboarding platform called Creatorhood, with video embedded across the user journey.
  • Flipkart Black debuts as a paid membership at Rs 1,499 per year with an introductory price of Rs 990, offering YouTube Premium, free Cleartrip cancellations and 5% SuperCoin earnings.
  • Fintech updates include Credit For All instant EMIs with one-tap approvals for existing users and real-time EMI limits for new users, plus a co-branded SBI credit card with Flipkart and partner rewards.
  • Operations and support get AI boosts with address intelligence, auto‑geocoding and a two‑tier last‑mile model, a Wishmaster app for 10‑minute onboarding, GenAI CX Copilots and an image‑based returns engine; Inc42 also reports a Pinkvilla stake to deepen Gen Z reach.