Overview
- Hundreds of users in the UK began experiencing login failures and sync errors on Thursday afternoon.
- Downdetector recorded a significant surge in outage reports tied to Fitbit’s app across the country.
- The Fitbit status page acknowledged a major outage disrupting user access and data syncing.
- Many customers expressed frustration on social media over delayed updates from FitbitSupport.
- FitbitSupport recommends that users retry signing in and syncing later today during the technical team's investigation.