Overview
- FIFA said Friday that a technical fault in its online payment process allowed roughly 60 ticket orders to be completed with a $0 charge.
- After detecting the error, the organisation invalidated the unpaid confirmations, notified affected buyers and invited them to complete payment to retain their seats.
- FIFA apologised for the mistake and said the tickets were not re-released to other purchasers but remain reserved pending payment.
- The attorneys general of New York and New Jersey have issued subpoenas and opened inquiries into broader ticketing practices for the 2026 tournament.
- The episode adds to existing concerns about FIFA’s high‑demand digital sales system and could prompt tighter consumer-protection scrutiny before the tri-nation World Cup.