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Fidelity Orders Five-Day Office Return for Thousands Starting in September

The move signals a stricter office stance with a reset of Fidelity’s Boston footprint.

Fidelty headquarters on Summer Street.
Commonwealth Pier will become the new headquarters for Fidelity Investments in September 2026. That same month, all Boston-area employees will return to the office five days a week.
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Overview

  • Fidelity said Wednesday that staff in Boston, Merrimack, Kentucky, and New Mexico will shift to five days in the office in September, not including the Smithfield, R.I., campus due to space limits.
  • Vice presidents and above at every Fidelity site will be required to work on-site full time beginning in September.
  • Customer support phone roles will follow a lighter schedule that brings teams in one week out of four.
  • To fit more people, the company will keep its 245 Summer St. office and begin moving employees into the new Commonwealth Pier complex.
  • The policy replaces a two-weeks-per-month hybrid plan and aligns Fidelity more with firms like Amazon and JPMorgan, as State Street continues to require four days on-site.