Overview
- The facilitation desks are operational immediately across all FIA zonal offices.
- Travellers can access help in person or via helplines and email, with details posted at airports, border points and on the FIA website.
- During a Karachi visit, Interior Minister Mohsin Naqvi ordered tougher action on human smuggling and reaffirmed zero tolerance for hawala and hundi.
- FIA officials reported 20 alleged human-smuggling agents arrested in four months and seizures of non-customs goods and narcotics worth Rs140 million.
- Recent briefings cited 66,154 passengers offloaded this year and disciplinary action against 10 officials, while the prime minister directed protection for travellers with valid documents and better coordination with the Protectorate of Emigrants.