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Federal Privacy Watchdog Ends PowerSchool Breach Investigation Following Security Commitments

Philippe Dufresne said federal satisfaction with PowerSchool’s remedial steps will not curtail ongoing provincial oversight

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Privacy Commissioner Philippe Dufresne says the probe was launched in February after his office received a breach report from U.S.-based PowerSchool, which provides the affected software, and a complaint about the incident.

Overview

  • The Office of the Privacy Commissioner of Canada has formally closed its federal inquiry into PowerSchool’s December data breach after the company implemented containment and notification measures.
  • Privacy Commissioner Philippe Dufresne said his office will monitor PowerSchool’s adherence to agreed security upgrades, including forensic and authentication steps by July’s end and enhanced monitoring tools by December.
  • Separate investigations by Ontario and Alberta privacy watchdogs remain active, reviewing PowerSchool’s compliance with provincial data protection laws.
  • PowerSchool paid an extortion demand in May to prevent public release of personal data that included Social Insurance Numbers, medical records and contact information of students, staff and parents.
  • The company has offered credit protection to those affected and must submit an independent security assessment report by March 2026.