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FCC Waives Verizon’s 60-Day Automatic Phone Unlock Rule

Citing large-scale device fraud, the agency directs Verizon to follow CTIA’s voluntary unlocking code pending an industry-wide framework.

Overview

  • Under the waiver, Verizon ends automatic 60-day unlocking and will unlock prepaid phones after about one year and postpaid phones once contracts or device financing are fulfilled, typically only upon request.
  • The change applies only to handsets activated after the order, with previously activated devices remaining subject to the 60‑day automatic unlocking policy.
  • The FCC rejected calls to impose a 180-day maximum lock period, concluding the CTIA standard maintains competitive options for consumers.
  • Verizon reported an estimated 784,703 devices lost to fraud in 2023, and the FCC cited law-enforcement concerns over transnational trafficking of stolen handsets.
  • Consumer and industry groups including Public Knowledge, Consumer Reports, the EFF, iFixit, and NCTA opposed the waiver, arguing it increases switching costs and dampens competition.