Overview

• The draft would remove the requirement for providers to itemize discretionary recurring fees that vary by location, a key element of the current labels.
• The proposal targets rules to make labels location-specific, machine-readable, multilingual, and accessible by phone and through online account portals.
• Carr says some itemization rules are unnecessary and may confuse customers, framing the changes as a refocus on consumer protection.
• The broadband label mandate stems from the 2021 infrastructure law and took effect in April 2024 to help customers compare plans and avoid hidden charges.
• Any rollback must be approved in an FCC vote on October 28, following lobbying by industry groups including the NCTA.