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FCC Enforces New 'Nutrition Label' Requirements for Broadband Services

Starting today, all major ISPs must provide clear, detailed billing information, enhancing transparency for consumers.

Overview

  • The FCC's new regulations mandate that ISPs with over 100,000 customers must display a 'nutrition label' for broadband services, detailing all costs and service speeds.
  • These labels aim to prevent hidden fees and provide consumers with straightforward information at the point of sale.
  • The initiative, inspired by food nutrition labels, includes important data such as monthly rates, data speeds, and additional charges.
  • Despite these changes, concerns remain about the sustainability of programs like the Affordable Connectivity Program due to lack of congressional funding.
  • The labels also list management practices like data throttling and prioritization, offering consumers insights into potential service limitations.