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FCC Draft Would Let ISPs Hide Fees Behind Single “Up To” Charge

Removing machine-readable labels plus allowing ISPs to aggregate passthrough fees would cut the data third-party tools use to compare broadband prices.

Overview

  • The FCC has a draft order that would let internet providers combine many variable passthrough fees into one single “up to” monthly amount instead of itemizing each fee.
  • The proposal would eliminate the requirement that broadband labels be published in machine-readable form, which currently lets apps and researchers automatically compare plans.
  • The draft would also permit providers to link to labels rather than display them directly on ordering pages and account portals, a change the agency says could ease provider burdens.
  • Consumer advocates and critics say the changes would reduce price transparency, make bills harder for people to understand, and likely advantage ISPs at customers’ expense.
  • If the commission approves the order it could reverse parts of the Biden-era labeling rules, trigger public comment and legal challenges, and affect how third parties build price-comparison tools.